Last updated: 2025
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.
Information We Collect
When you make a purchase or contact us through the Site, we may collect:
- Your name
- Shipping address
- Billing address
- Email address
- Phone number (if provided)
- Payment details (processed securely by our payment providers, we do not store your credit card information)
We also collect standard website usage data through cookies, such as:
- IP address
- Browser type
- Device information
- Pages you visit
How We Use Your Information
We use your personal information to:
- Process and ship your orders
- Communicate with you about your orders
- Respond to customer service requests
- Improve our products and website experience
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
Cookies
Our website uses cookies to help it function properly and to improve your shopping experience. You can manage cookie settings through your browser.
Sharing of Information
We may share your data with trusted third parties who help us run our business, such as:
- Payment processors (WooCommerce Payments, etc.)
- Shipping providers
- Website hosting and analytics services
These providers are only authorized to use your data as necessary to perform their services.
Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections
- Request deletion of your personal data (subject to legal and business record-keeping requirements)
To exercise these rights, contact us at support@fallenfenix.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.